Question 1

Do I have to order through the website?

Accepted Answer

All orders placed online must be shipped.  We have a new mobile delivery service for our local customers! To place local delivery with HairDash please text us at 1-833-337-9338 to place your order.

Question 2

How long will it take to receive my product?

Accepted Answer

All orders are 7-12 business days with the exception of high volume holidays. Tracking numbers are automatically sent to your email once your item has been shipped. Please note that when the tracking number is generated that we still have to package your order and deliver it to the post office before it is trackable. Please allow 48 hours for usps to update their system before attempting to track packages.

Question 3

What is your return/exchange policy?

Accepted Answer

Sweet Temptation Hair will honor exchange request for any products within 7 days of receiving your order if accompanied by receipt. Product must be in brand new condition, unopened and in original packaging to qualify for exchange. Due to the nature of our products, refunds are not allowed.

Question 4

I have questions about my online order?

Accepted Answer

The best way to inqure about a online order is to simply give us a call or a text. We can be reached at 1-833-337-9338 Monday-Friday 10am-6pm. Live chat is also available 24 hours per day.

Frequently Asked Questions