Frequently Asked Questions
ALL PURCHASES WILL BE SHIPPED TO THE ADDRESS THAT YOU ASKED TO BE SHIPPED TO VIA PAYPAL. ADDRESS CAN NOT BE CHANGED ONCE ORDER HAS BEEN SUBMITTED. PLEASE VERIFY YOU HAVE THE CORRECT ADDRESS BEFORE SUBMITTING YOUR PAYMENT.
How long will it take to receive my product?
Tracking numbers are automatically sent to your email once your item has been shipped. Please note that when the tracking number is generated that we still have to package your order and deliver it to the post office before it is trackable. Please allow 48 hours for usps to update their system before attempting to track packages.
What is your return/exchange policy?
Sweet Temptation Hair will honor exchange request for any products within 7 days of receiving your order if accompanied by receipt. Product must be in brand new condition, unopened and in original packaging to qualify for exchange. Due to the nature of our products, refunds are not allowed.
Do I have to order through the website?
You may place an order for pickup at our Cordova location. To place your order for in store pickup choose in store pickup option at checkout. Once your order is ready for pickup, you will be contacted. Please note that pickup orders are 3-5 business days and no same day online pickup orders are available. Stop by and see us at our Memphis location to purchase on hand products during business hours at 7981 Dexter Rd Cordova, Tn 38018 Suite 106.
Do you have hairstylisyt in your salon?
Yes! We have 8 hairstylist in our new salon. Our licensed professionals speciailize in color, hair extensions and natural hair. Walk ins are welcome. Contact us to book your appointment.